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IMPROVE BUREAUCRACY AT LEVEL CLOSEST TO PEOPLE

Young Bites. Dated: 7/16/2019 11:04:27 AM

Delhi is abuzz that Prime Minister Narendra Modi is planning to unveil a slew of administrative reforms to make India’s creaking public administration apparatus more responsive to the citizenry, more effective in the delivery of services and more accountable. For this purpose, he has recently inducted over a dozen joint secretary level officers into the central bureaucracy. But the real problem with India’s government is not at this tier of government. As a matter of fact, at this tier our bureaucracy is pretty good and is not lacking by much. Our need for government is at the tier closest to the people. It is this tier that needs buttressing and it is here that the government has to go down closer to the people. The nerve ends of our public administration don’t reach down to the millions of villages and also localities of urban India. Where is the government when plastic-choked drains are to be cleaned? Where is the government when a leaky tap or hand pump is to be fixed? Where is the government when a fused light bulb is to be changed? Who will empty the tens of thousands of new septic tanks as a consequence of Swachhch Bharat? As a matter of fact, in most of our villages there is no government presence at all, save for the occasional schoolteacher in the village school. If Prime Minister Narendra Modi contemplates filling this vacuum, he must begin with the tier of bureaucracy that interacts with people the most. This is India’s district administration. India, as one State, has never been larger. With 1.3 billion people under its flag, today’s India, a fractious and youthful democracy with a billion unsatisfied aspirations, would easily be the toughest public administration challenge in the world. Its system of public administration evolved over the millennia as a system of exercising imperial authority, maintaining law and order and raising revenues. In return, the State offered security and stability, leaving the myriad communities to manage their everyday affairs in the traditional manner. It was a complex set of systems meeting the needs of a very complex society. The towns were generally directly governed by the imperial State. In the villages, the traditional system held sway. This ended with the 1857 Revolt. The abortive revolt had three great consequences. It marked not just the end of the Mughal and the Maratha power in central India, but also the end of the East India Company’s rule. This “first great war of independence” actually further enslaved India on November 1, 1858, when Lord Canning, wearing court dress and riding a black horse, emerged out of the fort in Allahabad to read a long proclamation by Queen Victoria. The Queen, then still 38 years old and still somewhat happily married to Prince Albert, who was considered to be somewhat of a progressive, insisted that the “document should breathe feelings of generosity, benevolence and religious tolerance.” In 1861, the Indian Civil Service (ICS) came into being. Each one of the 400 district officers in British India was henceforth an ICS officer, as were all members of the higher bureaucracy. At no given time were there more than 1,200 ICS officers in India. Two other significant events took place in 1861. Thomas Babington Macaulay’s codification of Indian law came into effect and the Indian Police Act introduced a uniform police service throughout India. In addition to the British district officer, each district in British India was henceforth to have a British superintendent of police. The ICS was divided into separate departments: the executive, which administered the districts and collected the land revenues and taxes; the judicial, which provided judges for the district and high courts; the political, which provided officers for the diplomatic corps, residents and agents in the princely states; and the secretariat, which provided senior officials for both the Central and state governments. Below this came the largely Indian and uncovenanted civil servants of the police, medical and forestry services, and in the agriculture and engineering departments, all adding up to another 2,000 civil servants. This much-vaunted steel frame of India consisted of no more than 4,000 British and Indian officers at even the worst of times. The bedrock of this system were the 400 district officers, variously called collectors and district magistrates or deputy commissioners, who administered the districts, each with an average size of 4,430 square miles conciliating disputes, dispensing justice and collecting revenue. An ICS officer became a district officer soon after the completion of his probation and was usually in his twenties, usually lording over a million people. Each ICS officer was carefully chosen and was an eclectic combination of brilliance, personality and integrity. It was probably the finest civil service ever, drawing its men, usually, from Oxford or Cambridge and after a tough entrance examination that included “the ability to jump a five barred gate on horseback with arms folded and stirrups crossed.” They were well paid and cared for, and usually incorruptible with a well deserved reputation for accepting no gifts other than flowers or fruit. They wore their three initials with pride and saw themselves “as the modern equivalent of Plato’s Guardians, men bred, selected and trained to govern, selflessly and devotedly.” But what helped them most to stay that way was that they were servants of a foreign empire and agents of an authoritarian system. In 1868, the first Indian, Satyendranath Tagore of that famous family, went to London to take and pass the ICS exam. Imperial and authoritarian government, racial arrogance coupled with superior education made the ICS a superb instrument to serve British interests. It was no surprise then that Jawaharlal Nehru wanted to dismantle this colonial system with a structure that would be more amenable to serving the people and leading modernisation rather than just governing. But it was Vallabhbhai Patel who prevailed upon him to retain the colonial structure that exists today, however less than meritorious, educated and socially superior it is. Today’s district administrator is a far cry from the imperious and ironically enough, impartial steel frame. This is now a rusty and rickety structure that is vested with the trappings of power, but actually wields little and can do little.